Recommendations from Happy Customers

We would love you to leave us feedback on Trust Pilot, but some of our happy customers send us emails. Here are a few of them:


Had nothing but good experiences with Shoeland from start to finish. They were friendly and helpful in helping me place my order, advise on sizing and organise a size exchange. Would highly recommend! - Rebecca 2018

Absolutely excellent service. The team really could not have gone further out of their way to accommodate any request. Truly fast and efficient service throughout. - Gavin 2018

Excellent. Fast delivery (which was well packed), and an email to let me know along the way. Superb boots at a good price. Nice folks, too. Highly recommended. Thanks... - Steve 2018

Absolutely brilliant company. They were the cheapest for Blundstone/Redback boots I could find and to top it off their customer service, speed of shipping and quality of packing were excellent. I'd highly recommend buying from these guys...and follow them on social media too. Thank You Shoeland - Sian 2018

Old fashioned shopkeeping via the internet. All of the team at Shoeland provide excellent customer service. - Peter 2018

Thank you Shoeland - we're very happy with our boots and would not hesitate to order from you again -  Louise and Ian from Lechlade 2018 

Many thanks. Once again, Shoeland have been a pleasure to deal with -  Barry from Glasgow 2018 

I just wanted to say thank you for a great service, great quality products and the surprise packet of sweets. It's really refreshing to to use a company who obviously take pride in the service they provide. I hope you continue to be successful and prosperous -  Liz from Cambridge 2017 

Shoeland are always an absolute pleasure to order from. It's amazing to find a company that care so much about the products and the customer service that you receive. Everyone is so willing to help, friendly and go that extra mile for you. Wonderful company and look forward to placing my next order with them! -  Kate from London 2017 

Ordered a pair of boots on line, they arrived promptly and with the added surprise of a packet of chocolate! Will certainly use company again, and appreciated the added touch of putting their names of the team on the front of their website, gives it more a personal touch :) - Lisa from Norfolk 2016

Those who know me will know that I am slow to praise and somewhat careful with my cash. That I have just purchased my fifth pair of Blundstone boots from Shoeland should speak volumes.. Shoeland excel in open, friendly communication and advice. No mere box-pushers, these guys actually wear and endorse the boots they sell, and the advice that they give you in terms of sizing and styles should ensure that you get the boots that you want in the size that you need, first time.. If not, fear not, exchanges are dealt with with courtesy and speed. I recently ordered a pair in a style outside of my usual norm, and upon receipt and trying them on, I decided that they "weren't quite for me". A quick call to explain the situation and my desire to exchange them for yet another pair of my usual style was met with total understanding -  Martin from Reading 2016

I don't often give feedback. These days there are so many people who complain about the smallest thing that I only feel it is right that I should congratulate Shoeland on the services they provide. I can only describe it as first class. The prices are comparable with any other company, and free postage. I ordered on Thursday and delivered on Saturday with a tracking service. This is the second pair of Redback boots that I have owned and the sizes are true to UK sizing. I take a UK 10 and they fit perfectly. Redbacks are a high quality boot, well made, and so comfortable to wear straight from new. My wife things it's a bit much that I'm wearing them all day. Throw all your other shoes out and buy a pair of Redbacks you wont be disappointed. Thank you Shoeland - Dean from Cleveland 05/10/2015

Shoeland are a 5 star online retailer of excellent boots with efficient customer service and expert advice to back it up. I have been dealing with them for over 4 years now and nothing is too much trouble. If you have any problems or need to return an item Pete is more than helpful and the service is second to none. Would not hesitate to recommend. Thank you Shoeland for the great Redbacks and Blundstones just purchased - Liz from South Godstone 09/07/2014

Thank you so much for your brilliant service regarding the ordering and delivery of my boots. I was so impressed - they have just arrived and I only ordered them yesterday. The are great. Delivey man was also very polite. I shall recommend you to my friends - Sheila from Market Harborough 13/11/2013

The boots arrived today as you'd indicated, to the delight of my daughter. Thanks once again for arranging this delivery so swiftly - much appreciated! - Tyson from Manchester 09/04/2013

I just wanted to thank you and Shoeland for your excellent service throughout my recent purchase process. Having never had Blundstone's before, your advice and assistance has been extremely helpful. In respect of the boots, I am very impressed both with the quality and comfort. I wore them straight out of the box for a full week whilst on holiday in France and they exceeded my expectations - Dave from Barrow in Furness 17/04/2013

What a brilliant service! I am delighted with the speedy delivery, attentive response and excellent boots. Many thanks - Jessamy from London 28/03/2013

I would like to thank you for your excellent service, and I have no hesitation recommending you - Graham from Poole 20/03/2013

The 2 pairs are fitting very well and are very nice! Thank you so much for the replacement and we keep in touch in the future for others deals - Bruce from Chatillon, France 19/03/2013

Well done Shoeland! Outstanding service and product: I wasn't too sure on Blundstone sizing so rang and spoke to Debbie. Common sense advice and when I asked for a different delivery address this was sorted without fuss and Debbie sorted the postcode. Under 24 hours later the boots were delivered. Very satisfied and will be buying from you again - Mary from Penzance 10/12/2012

I found Debbie very friendly and patient yet informative to deal with. Based on her good advice and also allowing me to have two different sizes to get the size of the boots right at no extra cost and also prompt delivery makes your company highly recommended. I am happily going to recommend your company to friends and family and also will be more than happy to come back in the future - Dr K from the UK 21/11/2012

Just wanted to say thanks for the excellent service, speedy delivery and lovely boots. I think my husband may be up for a pair of Blundstones next so we'll be back in touch soon - Lynsey from Lewes 25/09/2012

Hi Debbie - just to confirm that my replacement Blundstone Boots arrived safely today. Thank you again for your excellent customer service - Jenni from Winchester 21/09/2012

I have used Shoeland twice over about 6yrs for my Blundstone purchases. The boots are great quality, last ages and look good. I received the boots within a couple of days of order. Well done Shoeland. One tip...buy the Blundstone boot polish as nothing else touches it - Martyn from Gloucester 22/08/2012

Having previously bought Blundstones from another company, and experienced terrible service, it was wonderful to find Shoeland. Debbie has been as helpful as anyone can be and a pleasure to deal with. I highly recommend these guys, and I love Blundstone boots! - Komal from London 13/08/2012

Just dropping you a line to say thank you for the swift delivery and the excellent customer care you have given me. A few months ago I purchased (but never received!!) a pair of Blundstones from **** ** - Big Mistake!! I wish I had used your company in the first place as the whole process has been stress free. Many thanks. Kevin. PS. The boots are great by the way - Kevin from Southampton 05/07/2012

Just to let you know the boots have arrived, very impressed by your service, excellent cannot fault will use you again - Amanda from Amersham 11/11/2011