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Privacy Policy

SHOELAND is committed to protecting your privacy. We will only use the information that we collect about you lawfully in accordance with the EU General Data Protection Regulation (GDPR).

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.

We will not e-mail you in the future unless you have given us your consent.

We will give you the chance to refuse any marketing email from us or from another trader in the future.

The type of information we will collect about you includes:

  • your name
  • address
  • phone number
  • email address

The online payment system that we use via PayPal Pro is called 'Form Integration'. This means that we don't get to see any of your card details - the transaction is handled on PayPal's secure servers. We only get to see your card details if you place an order over the telephone. 

We do not store credit card details nor do we share customer details with any 3rd parties.

We will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law and the Which? Web Trader Code.

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

We use Google technology to track how successful our Adwords campaign is.

If you have any questions/comments about privacy, you should email us: sales@shoeland.co.uk