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Terms and Conditions
Our terms and conditions are simple and easy to understand.
We undertake to supply our products to you, as requested via our
internet shopping pages, or as agreed during our telephone conversations
or other communications, in return for the agreed price.
Should you not be satisfied with the product, we will replace it
or refund your payment.
Your statutory rights are not affected.
If you'd like to read the more complicated legal blurb, it's down
below
Terms
and Conditions
Orders are accepted and promises for delivery given conditionally
upon our being able to secure the necessary items, and without responsibility
for delays arising through uncertainties of supply,
manufacture, strikes, accidents or other causes beyond our control.
- All risks in the goods shall pass to the customer on delivery,
but the goods shall remain the property of Hobbs Butler Ltd until
paid for in full by the customer.
- All care and attention is given to ensure that technical information
and advice is accurate but the seller does not warrant the accuracy
thereof and the customer relies on the same at his own risk.
- We cannot accept goods that are returned to us soiled or damaged.
Customers are advised to remain indoors while trying goods, to
prevent damage. Customers who damage goods will remain liable to
settle their invoice in full.
- Please check goods against order. Shortages, breakages and incorrect
goods will be rectified if this office is notified within 14 working
days of delivery.
- Any returned goods must be received in the same condition as
the customer received them in.
- Should a customer wish to return an order in accordance with
condition 6 herein, Hobbs Butler Ltd will give the customer a full
refund of their money within 10 days of receipt of the returned
item.
- Customers are required to pay for the postage of any goods being
returned unless the goods were either faulty or the order was sent
out in error, in which case Hobbs Butler Ltd will refund the postage
in full.
- No goods can be released to clients until payment has been received
in full.
- Prices are subject to change.
- All business is subject to our terms and conditions of business.
- Hobbs Butler Ltd is registered for VAT.
- We abide by the code of practice covering the use of personal
data as outlined in the Data Protection Act of 1984
- Customers receiving goods outside the EEC are responsible for
any local taxes and/or duties incurred.
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